Privacy Policy

Effective Date: 01/07/2025
Last Updated: 17/07/2025

At WiFi2DAY, we take your privacy seriously. This policy explains how we collect, use, store, and protect your personal data when you use our services — including WiFi and CCTV installations, customer support, and our website.

WiFi2DAY
📧 Email: info@wifi2day.co.uk
📞 Phone: 07426 516742
🌐 Website: www.wifi2day.co.uk

• Name
   
• Email address
   
• Phone number
   
• Service address
   
• Business name (if applicable)
   
• Notes related to your site survey or installation
   

We do not collect or store credit card information.
 

• IP address
   
• Browser/device type
   
• Website usage data (via cookies)
   

We may assist in configuring your cloud-based CCTV system (e.g. UniFi Protect), but we do not store or monitor your footage.

We use your information to:

• Schedule and carry out services
   
• Respond to enquiries
   
• Conduct free site surveys
   
• Provide technical support
   
• Send service updates
   
• Share offers (only if you opt-in)
   
• Comply with UK legal obligations
   

Under UK GDPR, we process your data under:

• Consent – when you opt into communications
   
• Contract – to provide services you’ve requested
   
• Legitimate interest – to improve our services
   
• Legal obligation – for compliance purposes
   

Your data is stored securely with strict access controls. We use encrypted systems and follow industry-standard best practices.

We never sell or rent your personal information.
 

We may share your data with:

• Trusted engineers/installers
   
• Service providers (e.g., email and SMS platforms)
   
• Payment processors (for secure invoicing)
   
• Legal/regulatory authorities (when required)
   

You have the right to:

• Access your personal data
   
• Correct inaccurate information
   
• Request deletion
   
• Object to or restrict processing
   
• Withdraw consent
   
• File a complaint with the ICO (Information Commissioner’s Office)
   

To make a request, email us at info@wifi2day.co.uk

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Our website may contain links to third-party platforms (e.g. Spotipo, UniFi, Trustpilot). We are not responsible for their privacy policies.

We retain personal data only as long as needed to:

• Deliver services
   
• Fulfil legal or accounting obligations
   
• Support warranty or maintenance agreements
   

After this, your data is safely deleted or anonymised.

We may update this Privacy Policy from time to time. The latest version will always be available at www.wifi2day.co.uk.

If you have any questions or concerns about how we handle your data, please get in touch:

📧 info@wifi2day.co.uk
📞 07426 516742